Solar Energy Supply.ca ("we", "us") respects your privacy. This policy explains what personal information we collect through this website, why we collect it, and how you can access or correct it. We follow the principles of Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
Information we collect
When you submit our quote request form, we collect the information you choose to provide: your name, business name, email address, phone number, project type and location, products of interest, estimated quantities, timeline, message and any file you upload.
Like most websites, our hosting server may record technical information such as IP address, browser type and pages visited for security and maintenance. If website analytics are enabled, we use them to understand how the site is used in aggregate.
How we use your information
- To respond to your enquiry and prepare product information or a quote
- To communicate with you about your request
- To protect the website and form against spam and misuse
We do not sell your personal information. We do not use form submissions for marketing without your separate consent.
Consent
By submitting the quote form and ticking the consent box, you agree to us using your information to respond to your enquiry. You may withdraw consent at any time by contacting us, subject to legal or contractual restrictions.
Sharing
We may share information with service providers who help us operate the website and email (such as our hosting and email delivery providers), only as needed to provide those services. Where it is necessary to answer your request, we may share relevant project details with product manufacturers or distributors. We may disclose information where required by law.
Retention and security
We keep enquiry information only as long as needed for the purposes above or as required by law, and use reasonable safeguards, including encrypted (HTTPS) transmission, to protect it.
Your rights
You may request access to, correction of, or deletion of the personal information we hold about you. To make a request, contact us at.
Cookies
This website does not use advertising cookies. If analytics are enabled, they may set cookies to measure site usage; you can control cookies through your browser settings.
Changes
We may update this policy from time to time. The latest version will always be posted on this page.